ANNUAL COSTS OF DYSFUNCTIONAL FLUCTUATION ON THE EXAMPLE OF A MANUFACTURING COMPANY IN SERBIA

Sandra Barjaktarović

doi:10.5937/Oditor2302078B

Autori

Sandra Barjaktarović Student doktorskih studija, mr Sandra Barjaktarović EMBA, Assoc CIPD, Univerzitet u Beogradu, Fakultet organizacionih nauka, Jove Ilića 154, Beograd, R. Srbija Author

DOI:

https://doi.org/10.5937/Oditor2302078B

Ključne reči:

disfukcionalna fluktuacija, troškovi fluktuacije, finansijska analiza, ljudski resursi

Apstrakt

Visoka fluktuacija zaposlenih je velik problem savremenog poslovanja koji ima negativan efekat kako na uspešnost organizacije, tako i na profitabilnost. Cilj ovog rada je da izmeri finansijki efekat neželjene fluktuacije zaposlenih na godišnjem nivou u jednoj velikoj proizvodnoj kompaniji, kao i da proveri da li postoji značajnost razlike u finansijkim troškovima prilikom napuštanja kompanije od strane različitih kategorija zaposlenih. Rezultati finansijke analize disfunkcionalne fluktuacije, koju je sproveo Sektor za ljudske resurse, pokazuju da je negativan finansijki uticaj blizu 284.000 eura na godišnjem nivou. Utvrđeno je i da su troškovi ponovnog zapošljavanja kandidata za rukovodeće pozicije približno deset puta veći nego prilikom zapošljavanje operatera, a skoro šest puta veći nego za zapošljavanje kandidata na poslovima vezano za administaciju.

##plugins.themes.default.displayStats.downloads##

##plugins.themes.default.displayStats.noStats##

Reference

Alias, N. E., Rohmanan, N. H., Ismail, S., Koe, W. L., & Othman, R. (2018). Factors influencing turnover intention in a Malaysian manufacturing company. KnE Social Sciences, 771-787.

Al-suraihi, A. A. Wahab N. A., & Al-suraihi W. A., “The Effect of Entrepreneurship Orientation on Entrepreneurial Intention among Undergraduate Students in Malaysia,” Asian Journal for Entrepreneurship, vol. 1, no. 3, pp. 14–25, 2020, doi: http://myjms.moe.gov.my/index.php/aje

Asimah, V. K. "Factors that influence labour turnover intentions in the hospitality industry in Ghana." African Journal of Hospitality, Tourism and Leisure 7.1 (2018): 1-11.

Azam, O., Khan, H. G. A., Khan, A., & Khan, A. Z. "Impact of Passive Leadership on Organizational Citizenship Behavior and Turnover Intentions; Mediating Effect of Organizational Interpersonal Trust." Review of Economics and Development Studies 5.4 (2019): 663-674.

Beato, A. 2017. Effective strategies employed by retail store leaders to reduce employee turnover, Doctoral dissertation, Walden University. doi:10278363.

Belete A., “Turnover Intention Influencing Factors of Employees: An Empirical Work Review,” Journal of Entreprenership of Organizational Management, vol. 07, no. 03, pp. 23–31, 2018, doi: 10.4172/2169- 026X.1000253.

Chiat, L. C., & Pantik, S.A., "Perceptions of employee turnover intention by Herzberg’s motivation-hygiene theory: A systematic literature review." Journal of Research in Psychology 1.2 (2019): 10-15.

Dwesini, N.F. "Causes and prevention of high employee turnover within the hospitality industry: A literature review." African Journal of Hospitality, Tourism and Leisure 8.3 (2019): 1-15.

Hom, P., Lee, T., Shaw, J. & Hausknecht, J. (2017), “Seminal research in turnover during the past 100 years”, Journal of Applied Psychology, Vol. 102 No. 3, pp. 530-545.

Holston-Okae, B. L. & Mushi, R. (2018). Employee turnover in the hospitality industry using Herzberg’s two-factor motivation-hygiene theory. International Journal of Academic Research in Business and Social Sciences, 8(1), 218 – 248.

Hung, L.M., Lee, Y.S. & Lee, D.C. (2018), “The moderating effects of salary satisfaction and working pressure on the organizational climate, organizational commitment to turnover intention”, International Journal of Business & Society, Vol. 19 No. 1, pp. 103-116.

Kiernan, Kristine M. "Calculating the cost of pilot turnover." Journal of Aviation/Aerospace Education & Research 27.1 (2018): 49-69.

Larson, S. A., Tolbize, M. A., Kim, O., & York, B. "Direct support professional turnover costs in small group homes: A case study." Minneapolis: University of Minnesota, Research and Training Center on Community Living (2016): 1-13.

Newcomb, E. T., Camblin, J. G., Jones, F. D., & Wine, B. (2019). On the implementation of a gamified professional development system for direct care staff. Journal of Organizational Behavior Management, 39(3-4), 293-307.

Noh, M., Jang, H. & Choi, B. J. 2019. “Organizational justice, emotional exhaustion, and turnover intention among Korean IT professionals: Moderating roles of job characteristics and social support,” International Journal of. Technology Management 79, no. 3–4: 322–344. doi:10.1504/ijtm.2019.10021163.

Osborne S., & Hammoud M. S., 2017. “Effective Employee Engagement in the Workplace,” Journal of Applied Manag. Technol.. 16, no.1: 50–67. doi: 10.5590/IJAMT.2017.16.1.04.

Plinke, W., and Rese, M. 2006. Industrielle Kostenrechnung (7th ed.). Berlin: Springer

Reina C. S., Rogers K. M., Peterson S. J., Byron K., & Hom P. W. 2018. “Quitting the Boss? The Role of Manager Influence Tactics and Employee Emotional Engagement in Voluntary Turnover,” Journal of Leadership Organizational Studies. 25, no. 1: 5–18. doi:10.1177/1548051817709007.

Siebert, W. S. & Zubanov, N., “Searching for the optimal level of employee turnover: A study of a large U.K. retail organization.” Academy of Management Journal 52 (2009): 294-313.

Smith T. D., 2018. Successful Strategies for Reducing Employee Turnover in the Restaurant Industry. Doctoral dissertation, Walden University.

Smith, T. D., "An assessment of safety climate, job satisfaction and turnover intention relationships using a national sample of workers from the USA." International journal of occupational safety and ergonomics 24.1 (2018): 27-34.

Sulek R, Trembath D, Paynter J, Keen D, Simpson K. Inconsistent staffing and its impact on service delivery in ASD early-intervention. Research in Developmental Disabilities. 2017;63:18–27. doi: 10.1016/j.ridd.2017.02.007

Taylor, S., & Woodhams, C., 2016. Human resource management: people and organizations. London: Chartered Institute of Personnel and Development.

Ulrich, Dave, William A. Schieman & Libby Sartain. The rise of HR. in 2020

Hakim, AL, & Sudarmiatin, S. (2018). The Effect of Work Stress on Turnover Intention with Work Satisfaction and Commitment as Intervening Variable. European Journal of Business and Management, 10 (12), 85-95.

Yu, M., & Lee, H. (2018). Impact of resilience and job involvement on turnover intention of new graduate nurses using structural equation modeling. Japan Journal of Nursing Science, 15 (4), 351-362.