EMPLOYEES’ PERCEPTIONS IN TRANSPORT COMPANIES REGARDING COST MANAGEMENT
DOI:
https://doi.org/10.59864/Oditor32503SMKeywords:
management, costs, transport companies, employees’ perceptionsAbstract
In contemporary business conditions characterized by national and international contractual integration and acquisitions, globalization of supply and demand for transport services, the exceptionally rapid development of competition due to the emergence of new companies from countries not traditionally oriented toward international transport, and the rise of powerful software tools, cost management has been gaining increasing importance. The management structures of transport companies recognize that the key mechanism for maintaining competitive positions lies precisely in effective cost management. This paper aims to examine the perceptions of employees in transport companies in Serbia regarding cost management. The research results showed that employees recognize the importance of cost control, but a lack of transparency, training and communication between departments limits their effective implementation. Clear differences were observed between managerial and non-managerial staff, with managers consistently scoring higher, suggesting that workplace and proximity to decision-making significantly shape perceptions of cost management.
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